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User roles

A guide on each role and the value it brings to your organisation

Sila avatar
Written by Sila
Updated over 2 weeks ago

User roles define what each user can access and manage within the Content Builder, Control, and the LXP. These roles are designed to streamline responsibilities and ensure each team member has the right tools to do their job. Here’s a breakdown:


User roles

Role

Platform access

Access to

Purpose

Creator

Content Builder and Control

Content creation tools

  • Create and edit learning content without managing platform settings or users

  • Cannot publish

Manager

Control

Assigned groups

  • View and manage specific group members

  • Can receive notifications for direct users they manage.

Reporting manager

LXP

User analytics

  • View progress of learners

Timeline contributor

LXP

User timelines

  • Post and comment on the timeline

Timeline manager

LXP

Group timelines

  • Moderate posts, comments, and discussions on the timeline

Trainer

Sessions in LXP

Training sessions

  • Manage by adding, editing, and deleting events

  • Add or remove users from events

👀Become a notifications' expert: read more about Set up notifications and Platform notification.


How to assign roles ?

Step 1. Navigate to Control > Users or Groups

Step 2. Select a user or group

Step 3. Navigate to the tab: "Roles"

Step 4.

  • For User roles: Click on "Update user roles" button

  • For Group roles: Click on "Update group roles" button

Step 4. Choose the appropriate role from the dropdown menu and save your changes.


With the right roles in place, everyone knows what they can access and manage which helps your team stay aligned, collaborate smoothly, and keep learning on track.

💡 Good to know!

Group-based roles

If roles are assigned to a group, the members and subgroups of that group automatically inherit these roles. Here’s how it works:

  • Parent groups and subgroups: Assign a role to the top-level group, and all subgroups inherit it. No need to assign roles to each subgroup one by one.

  • Group members: Everyone in the group automatically gets the assigned role. This keeps access consistent and makes permission management easier.

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