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User roles

A guide on each role and the value it brings to your organisation

Marie Xhauflair avatar
Written by Marie Xhauflair
Updated over a week ago

What are user roles used for?

User roles define what each user can access and manage within the Content Builder, Control/Studio, and the LXP. These roles are designed to streamline responsibilities and ensure each team member has the right tools to do their job.


User roles overview

Role

Platform access

Access to

Purpose

Creator

Content Builder and/or studio

Content creation tools

  • Create and edit learning content without managing platform settings or users

  • Cannot publish activities

Manager

Studio and LXP

Reporting of assigned groups

  • View and manage specific groups

  • Can receive notifications for direct users they manage.

  • Can see the report and analytics of the users in their assigned groups

Reporting manager

LXP

Reporting of assigned groups

  • View progress of learners

Timeline contributor

LXP

User timelines

  • Post and comment on the timeline

Timeline manager

LXP

Group timelines

  • Moderate posts, comments, and discussions on the timeline

Trainer

Sessions in LXP

Training sessions

  • Manage by adding, editing, and deleting events

  • Add or remove users from events


Where can I change user roles?

To update a user's role, navigate to their profile, select the tab "Roles" and click on the button "User roles"

There, you will have a list of possible roles for the user:

Choose the appropriate role from the menu and save your changes!

For more information related to reporting managers, navigate to the article: How to give a user or a group access to reporting


With the right roles in place, everyone knows what they can access and manage which helps your team stay aligned, collaborate smoothly, and keep learning on track.

💡 Good to know!

Group-based roles

If roles are assigned to a group, the members and subgroups of that group automatically inherit these roles. Here’s how it works:

  • Parent groups and subgroups: Assign a role to the top-level group, and all subgroups inherit it. No need to assign roles to each subgroup one by one.

  • Group members: Everyone in the group automatically gets the assigned role. This keeps access consistent and makes permission management easier.

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