What are user roles used for?
User roles define what each user can access and manage within the Content Builder, Control/Studio, and the LXP. These roles are designed to streamline responsibilities and ensure each team member has the right tools to do their job.
User roles overview
Role | Platform access | Access to | Purpose |
Creator | Content Builder and/or studio | Content creation tools |
|
Manager | Studio and LXP | Reporting of assigned groups |
|
Reporting manager | LXP | Reporting of assigned groups |
|
Timeline contributor | LXP | User timelines |
|
Timeline manager | LXP | Group timelines |
|
Trainer | Sessions in LXP | Training sessions |
|
Where can I change user roles?
To update a user's role, navigate to their profile, select the tab "Roles" and click on the button "User roles"
There, you will have a list of possible roles for the user:
Choose the appropriate role from the menu and save your changes!
For more information related to reporting managers, navigate to the article: How to give a user or a group access to reporting
With the right roles in place, everyone knows what they can access and manage which helps your team stay aligned, collaborate smoothly, and keep learning on track.
💡 Good to know!
Group-based roles
If roles are assigned to a group, the members and subgroups of that group automatically inherit these roles. Here’s how it works:
Parent groups and subgroups: Assign a role to the top-level group, and all subgroups inherit it. No need to assign roles to each subgroup one by one.
Group members: Everyone in the group automatically gets the assigned role. This keeps access consistent and makes permission management easier.