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User roles

A guide on each role and the value it brings to your organisation

Sila avatar
Written by Sila
Updated over 6 months ago

Managing user access and responsibilities within your platform is easy with the comprehensive user roles. These roles simplify permissions and ensure everyone has the right access to perform their tasks efficiently. Here’s a detailed guide on each role and the value it brings to your organization:


User roles

  • Creator

    • Access to Content Builder or Studio.

    • Simplifies content creation, allowing creators to focus on crafting great learning materials without worrying about user-specific information or platform settings. Creators can create content but cannot publish it.

  • Manager

    • Oversee users within selected groups.

    • Receive notifications targeting the direct manager of users.

  • Reporting manager

    • In-app reports on the progress of users.

    • Provides crucial insights into user progress, helping you make informed decisions based on real data.

  • Timeline contributor

    • Post and comment on the group’s Timeline.

    • Encourages active participation and feedback, creating a lively and collaborative environment where ideas can flow freely.

  • Timeline manager

    • Manage posts and comments on the Timeline.

    • Ensures discussions stay productive and relevant, helping maintain a focused and aligned learning environment.

  • Trainer

    • Add, edit, and delete events in Sessions.

    • Manages both online and offline training events seamlessly, providing a smooth and integrated experience for your team.


How to assign roles ?

Step 1. Navigate to Control > Users or Groups

Step 2. Select a user or group

Step 3. Navigate to Roles tab

Step 4.

  • For User roles: Click on the hamburger menu and select 'Update user roles' button

  • For Group roles: Click on te 'Update group roles' button

Step 4. Choose the appropriate role from the dropdown menu and save your changes.

Group-based roles

If roles are assigned to a group, the members and subgroups of that group automatically inherit these roles. Here’s how it works:

  • Parent group and subgroups: When a role is added to a parent group, it extends to all its subgroups. This means you only need to set roles once at the top level, simplifying the management process for large, complex group structures. There’s no need to select each subgroup individually.

  • Group members: When a role is assigned to a group, all members of that group inherit the role. This ensures consistent access across all group members, making permissions management straightforward and uniform.

By leveraging these user roles, you can ensure that your team operates smoothly and that everyone has the access they need to contribute effectively to your organisation’s success.

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