Quinn is here to help you get quick, accurate answers about your platform. Think of Quinn as a smart search that understands your questions and points you to the right steps, settings, and explanations.
How do you use Quinn?
1) Enable Intercom on your platform
👉 Check out this article to enable Intercom on your platform!
2) Ask your question in the chat/Intercom
Open the Intercom messenger (the chat button) in the bottom right.
Type your question, then...
Chat with Quinn about what you’re trying to do and what’s not working.
What you can ask Quinn
You can ask Quinn practically anything about the platform. We’re continuously adding information about how everything works to improve Quinn responses, reliability, and trust.
For example, you can ask:
How to run or interpret reports
How automations work (and how to troubleshoot them)
How sessions behave and how to manage them
How to manage users, roles, permissions, and groups
Where to find a setting or complete a task in the platform
... and more!
What happens if your question isn’t answered?
(1) Let us know your question wasn’t answered!
This helps us understand what information is missing, so we can add documentation and improve Quinn's answers for next time.
(2) You'll be prompted to create a ticket, so our team can help you directly.