TinQwise Signals connects your operational data to your learning platform. This allows you to identify performance gaps as they happen and trigger learning in response: no delay, no manual effort
Close the loop: Signal → Learn → Measure
Every effective learning flow needs three steps:
Signal: Catch the gap early
Learn: Assign the right training
Measure: Confirm it worked with TinQwise Impact
👉 Learn more about TinQwise Impact here
How signals with TinQwise works
TinQwise Signals connects real-time performance data from your business systems to your learning platform. This allows you to automatically identify learning needs and respond immediately.
Here’s how it works:
An event happens in your system. For example:
A store misses its membership sign-up target
A customer gives a low feedback rating
Sales data shows low add-on purchases
A mystery shopper flags poor product advice
A signal is sent to TinQwise
Your systems (like your CRM, POS, or feedback platform) send TinQwise a signal with the details. For example: who, what, where, and when.L&D specialists set-up automations. For example:
Awarding an award or certificate
Unlocking a new programme for the specific employee.
TinQwise processes the signal
It identifies which employees were involved and runs the automation L&Ds created above.The right people receive the right training
Employees see the training in their stream, while the moment is still relevant.You track if it worked
TinQwise Impact shows whether confidence or results improved, so you can see the value of the learning.
Tip:
Use Signals to connect real events to relevant training, so learning always feels timely, useful, and tied to daily work.
Some examples
🛒 Mystery shopping
Signal: A store scores 4/10 on product recommendations in the latest mystery shop
Action: The sales team is automatically enrolled in a product training programme
Measurement: TinQwise Impact tracks learner confidence before and after the training
Result: The next mystery shop scores 8/10, and employees clearly see the value of the learning
📞 Customer service complaints
Signal: A spike in “unfriendly service” complaints for a specific team
Action: Targeted training on soft skills and de-escalation is assigned to that team
Measurement: TinQwise Impact tracks whether confidence improves after training
Result: Complaints drop, and team members feel more confident handling tough conversations
⚠️ Safety incidents
Signal: A near-miss report is logged in the warehouse safety system
Action: Refresher training on equipment handling is sent to the affected shift
Measurement: Completion and confidence levels are tracked using TinQwise Impact
Result: Future incidents are avoided, and compliance is maintained
📉 Missed sales targets
Signal: A region falls short on warranty sales or membership sign-ups
Action: Relevant stores receive upselling or customer engagement training
Measurement: TinQwise Impact checks confidence before and after training
Result: Staff feel better equipped, and conversion rates improve in the next reporting period
Integration
Signals works with your existing tools using webhooks or REST APIs. Supported systems include:
Shopping related (e.g. SecretView, Spotcheck)
Feedback tools (e.g. Medallia, Trustpilot)
CRM platforms (e.g. Salesforce, HubSpot)
Safety and compliance systems
Performance dashboards
👉 Want to connect your systems?
Talk to your TinQwise contact about enabling Signals and setting up integrations.