Your all-in-one support hub is always just a click away (right inside the platform). Whether you're looking for help, updates, or quick answers, Intercom connects you to everything you need.
🛠 Service desk: Got a specific issue or request? Reach our support team directly (no detours or delays).
📈 Platform status page: Check live system updates, planned maintenance, and past incidents. Subscribe to get instant notifications.
📚 Help article library: From quick fixes to deep dives, our knowledge base is always ready when you are.
Whether you want to read, reach out, or stay updated, it all starts here.
🔍 Search smart, explore better
Need help fast? Just type what you’re looking for in the Intercom search bar (like "automations" or "reset a password") and we’ll surface the most relevant articles right away.
Prefer to browse? Dive into folders and explore by topic. It’s like your product manual: shorter, friendlier, and actually useful.
💬 Your chat bubble does more than chat
From anywhere in the platform, click the Intercom bubble to:
Search for help articles
Send us a message or submit a ticket
Check the latest platform updates
💡 Pro Tip:
Can’t find what you need? Message us in chat, a real human will jump in to help. You're never stuck.
🚀 Release notes: QA updates every two weeks
We ship new features, improvements, and fixes constantly. Your platform QA refreshes every second Monday on odd-weeks (like clockwork since 2021). During the updates, we temporarily restrict access to QA to keep everything running smoothly.