Wherever you are in the platform, to support you we use Intercom. It’s your direct line to everything you need to stay informed and supported:
🛠 Our Service Desk – Got a specific issue or request? You can contact our support team directly without detours, and delays.
📈 Platform Status Page – See live system updates, planned maintenance, and past incidents. Want to stay in the loop? Subscribe for instant notifications.
📚 A Full Library of Help Articles – From quick fixes to deep dives, our knowledge base is always just a click away.
Whether you want to read, reach out, or stay updated — it all starts here.
🔍 Search Smart
Type what you’re looking for in the search bar — like “automations” or “reset a password.” We’ll instantly surface the most relevant articles. No digging required.
Prefer to explore? Navigate through the different folders and become a platform legend. Think of it as your product manual, but shorter, friendlier, and actually useful.
More, see that chat bubble in the bottom-right corner? That’s your gateway to quick help, straight from anywhere in the platform. From here you can: search for help articles, send us a message, submit a ticket, check the latest platform updates.
🚀 Release notes: fresh updates
Curious what’s new? We ship improvements and new features every second Wednesday — like clockwork since 2021 (Yes, we’re always improving things. Yes, we listen to your feeedback while doing so).
To keep things smooth, we place a one-week “ban” on the platform at every release.
All the juicy details live in our Release folder, check it out to see what’s new, what’s improved, and what’s coming your way.
Why every two weeks? Check this out:
💡 Pro Tip: Can’t find what you’re looking for? Just send us a message in the Intercom chat — a real human will jump in to help. We’re here to make sure you never feel stuck. Go on, explore — you’ve got this. 🚀