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Media guidelines

Understand where and how images are used and how they behave on different devices. Get an overview of the specifications and requirements.

Marie Xhauflair avatar
Written by Marie Xhauflair
Updated over a week ago

πŸ–ΌοΈ How images are used

Some images are reused:

In TinQwise LXP, one uploaded image can appear in multiple places. For example, an activity cover may show up in the 'featured activity', to-do list, search results, and within a journey.

Other images adapt to devices:

Some images are used only once but may look different depending on your device. This is called responsive behaviour: images are scaled or cropped to fit various screen sizes.

Sometimes both apply:

Some images are reused in multiple places and behave responsively.

πŸ“ General guidelines for media

  • Allowed file types: PNG, JPG, JPEG, GIF

  • Max file sizes:

    • PNG, JPG, JPEG, PDFs, and audio: 1 GB

    • Video uploaded as assets: Max 2 GB

    • GIFs: 5 MB (preferably smaller)

    • Videos (MP4 with H.264): Max 2 GB

    • SCROM files: Cannot exceed 2 GB

  • Video requirements: Always use landscape format

  • Optimisation: Reduce file size to minimise data use on mobile

πŸ‘€ Keep in mind

  1. Image dimensions vary by use and device

  2. Reference document available:
    Download the file Media guidelines in detail.xlsx for optimal image sizes across devices

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