As an admin, you wield the power to monitor and influence the overall success of your platform. This role equips you with access to global results, progress data, and user feedback, providing you with a holistic view of your platform's performance.
Access this wealth of knowledge via TinQwise Control by visiting yourplatform.platform.co.nl/control and selecting 'Reporting' from the menu on the left.
Unveil the Multifaceted Aspects of Your Platform with 'Reporting':
1. Trends:
Gain an overview of general statistics like total, engaged, and active users, the number of learning bites, answers given, and journeys created. Obtain user perception data to refine your learning strategies and effectively cater to their skill development needs.
Benefit: Optimize your learning strategy by identifying usage patterns and understanding user feedback.
Note: Filter platform data for a targeted examination of a specific user group.
To learn more about interpreting these graphs, visit the Reporting trends FAQ.
2. Content:
Evaluate the content performance of your platform. For each activity, you can access:
Users with access
Users that completed
Times opened
Average time taken
Benefit: Identify high-performing content and spot areas for improvement.*
3. Usage:
Delve into real-time usage information, tracking how often your Growth platform app and its activities have been opened.
Benefit: Keep a pulse on user engagement and adapt strategies based on usage trends.*
4. Upskill:
Explore how your Upskill feature is performing. Discover who has achieved which badges and which categories are most popular, and view achievement trends over time.
Benefit: Understand user interest and achievement rates, allowing you to enhance the Upskill feature.*
5. Progression:
Create progression exports (.xlsx) of your platform data. Please note that changes in Users, Content, or Structure will only reflect the next day.
Benefit: Easily share and analyze data offline, providing flexibility in tracking platform progression.
Note: Exports can take several seconds to a few minutes to create depending on the platform size and export.
6. Feedback:
Access user feedback and get insights into their digital academy experience. This section will also display data from any surveys you've added to your platform.
Benefit: Directly hear from your users to understand their experiences and needs, allowing for user-centric platform improvements.*
By making the most of these in-depth insights, you can effectively steer the direction of your platform towards greater success, user engagement, and overall learning efficacy. Understanding how to interpret these data points will give you the knowledge to improve your platform and continuously offer a valuable learning experience.
👀 Good to know
TheTinQwise Growth Platform also offers API capabilities, allowing you to migrate reporting data into your own data warehouse or business intelligence tool for further analysis.
More details can be found in the Reporting APIs Documentation.