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Viewing a user's audit log in Control

How to track who changed what on a user's profile

Marie Xhauflair avatar
Written by Marie Xhauflair
Updated this week

Each user's profile in Control includes an Audit tab. This shows a complete history of changes to that account, such as group edits, status changes, and permission updates.

It's a key tool for troubleshooting and for working efficiently across admin teams. This article shows you how to find the audit log and what it includes.


Where to find a user's audit log

  1. Go to Users > Users

  2. Click on a user to open their profile

  3. Select the Audit tab in the top menu


What the audit log tracks

The audit log records all updates made to a user account, including:

  • Changes to group membership

  • Updates to user status (e.g., suspended or reactivated)

  • Profile edits (e.g., login dates, visibility settings)

  • Permission or role changes

Each log entry includes:

  • Action taken

  • Actor who made the change

  • Date and time of the change

🔥 Important:

Some actions may be logged as “Anonymous user” if done by import or during initial setup.


Why the audit log is important for collaboration

The audit log helps teams stay aligned and avoid confusion when managing users:

  • See who made what change: no guessing or finger-pointing

  • Understand context before making further updates

  • Coordinate better across admins when handing off user management

  • Create accountability for sensitive changes like suspensions or permission edits

💡Tip:

Use it alongside the Reporting tab to get a full view of both actions taken and user progress


How to use the audit log

Use the audit log to:

  • Track down access issues or group changes

  • Confirm which admin last updated a user’s status

  • Review recent edits before making new changes

  • Maintain transparency across a distributed admin team

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