Each user's profile in Control includes an Audit tab. This shows a complete history of changes to that account, such as group edits, status changes, and permission updates.
It's a key tool for troubleshooting and for working efficiently across admin teams. This article shows you how to find the audit log and what it includes.
Where to find a user's audit log
Go to Users > Users
Click on a user to open their profile
Select the Audit tab in the top menu
What the audit log tracks
The audit log records all updates made to a user account, including:
Changes to group membership
Updates to user status (e.g., suspended or reactivated)
Profile edits (e.g., login dates, visibility settings)
Permission or role changes
Each log entry includes:
Action taken
Actor who made the change
Date and time of the change
đ„ Important:
The actor shows who or what made the change:
User followed by a name is an admin or the user themselves
Automation followed by a name is an automation
User Importer is an import
API followed by a name is an integration
Anonymous user is the platform itself, for changes it makes on its own such as a first login, an activation, or the cleanup after a smart group is disabled
Why the audit log is important for collaboration
The audit log helps teams stay aligned and avoid confusion when managing users:
See who made what change: no guessing or finger-pointing
Understand context before making further updates
Coordinate better across admins when handing off user management
Create accountability for sensitive changes like suspensions or permission edits
đĄTip:
Use it alongside the Reporting tab to get a full view of both actions taken and user progress
How to use the audit log
Use the audit log to:
Track down access issues or group changes
Confirm which admin last updated a userâs status
Review recent edits before making new changes
Maintain transparency across a distributed admin team