Let's Level Up!
You probably can't wait to get started with the new Level Up features. This growth guide will help you sort it out. First, we'll explain how you succesfully launch growth paths in your organisation. Then we'll show how to enable and set-up Growth platform features that help professionals grow.
Design growth paths
1.1 Outline
1.2 Identity
βBuild growth paths
2.1 Goals feature
2.2 Avatar feature
1. Design growth paths
1.1 Outline
Before you build growth paths, it's good practice to design them first. We recommend that you start with the most requested growth path(s) in your organisation. Examples include:
Growing from intern to sales-assistent
Growing from medior to senior account manager
Growing into a managing role
Once you've selected a growth path, try to write down crucial skills or competencies an employee needs to achieve this growth goal.
π‘ Tip! Use job descriptions or in-company competency framework(s) to formulate key skills or competencies
Example
Employees that are interested in becoming a senior account manager need additional skills, like:
Driving results
Setting objectives
Taking responsibility
Motivating others
Negotiating
Networking
Etc.
Often you can categorise skills. In this case, you could opt for 3 categories:
Leading (taking responsibility & motivating others)
Persuading (negotiating & networking)
Execution (setting objectives & driving results)
π€ #nerdalert! Research shows that humans like choice, but are easily overwhelmed when offered more than 3 options
Therefore, we allow for max. 3 categories per goal. Once you have your basic outline of categories & skills, it's time to brainstorm over growth activities. Each growth activity should contribute to mastering a new skill. We recommend using Growth platform formats that activate learners, make them practice and/or learn from feedback.
Growth platform format | Usage | Example |
Formulate a single-step exercise | "Define a personal goal using S.M.A.R.T. criteria" | |
Formulate a multi-step | "Try at least 3 negotiation techniques next month" | |
Challenge learners to share input & inspiration | "Share an eye-opening article on leading teams" | |
Unleash the power of peer-to-peer feedback | "Let 2 colleagues review your S.M.A.R.T. goals" |
π‘ Tip! Level Up comes with +50 ready-to-use growth activities that you can use, adjust or take inspiration from. Have you seen them already?
1.2 Identity
We recommend that you carefully construct your growth identity. This sounds harder than it actually is. Let's break it down into 4 parts: tone of voice, imagery, narrative & avatar.
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β1.2.1 Tone of voice
Your tone of voice is not what you say, but how you say it. You can use this template to determine yours and share with your editors.
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β π‘ Tip! Brainstorm with a colleague from Marketing and/or Communication. They know the brand guide lines and are often great visual thinkers!
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β1.2.2 Imagery
A picture is worth a thousand words. π€ #nerdalert! Research shows that when text is supported by the right image, our brain can more easily understand and memorise the content.
Maybe you can visualise a tricky process or simply add a matching emoji π¦? Images can of course also support your narrative...
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β π‘ Tip! Visit free stock sites such as Pexels or plunder your own image library
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β1.2.3 Narrative
No, we're not talking fairy tales, we're talking about creating a coherent growth story. How do you talk about growth in your organisation? Is it about the individual, the team or the organisation? In other words, would you opt for wording that emphasises personal development, team effort or company results? Or a combination of all three?
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A narrative can also refer to an abstract concept like 'climbing', 'building' or 'performance'. Each concept could benefit from matching wording & imagery.
Concept | Wording | Imagery |
Climbing | Experiment with rock climbing terms:
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Building | Experiment with building terms:
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Performance | Experiment with sport terms:
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1.2.4 Avatar
On top of that, an avatar π€ is an important (and fun!) part of a solid growth narrative. For the moment you start learning, your virtual character will start growing! Ideally you create 2 to 3 character sets that learners can choose from.
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βπ‘ Tip! Level Up comes with 2 standard character sets: a robot & an apprentice
Why is an avatar such a crucial element?
Learners choose a character they identify with, making the learning experience more personalised.
Learners are challenged to grow their character, making the learning experience more fun & social.
Learners are rewarded for completing growth activitiess, making the learning more rewarding.
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How to design an avatar? First decide the number of levels your growth path will have. This determines how many different stages of the avatar you'll need to design.
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βExample
An avatar character set in 5 different stages:
TinQy winky, TinQ-E, TinQtopus, TinQsta and sir TinQ-a-lot.
2. Build growth paths
2.1 π― Goals feature
With these ingredients π at hand you can start building your first goal:
Outline: a breakdown of a goal into categories & skills
Content: matching growth exercises to train specific skills
Media: matching images & icons in line with your narrative
2.2 π€ Avatar feature
With these ingredients π at hand you can start building your first avatar:
Character design
Experience point guideline
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βExample:
Task completed: 50 XP
Assignment completed: 250 XP
Social challenge completed: 500 XP
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βLevel design
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βExample
Level 1: 0-100 XP
Level 2: 100-250 XP
Level 3: 250-750 XP
Level 4: 750 -2000 XP
Level 5: >2000 XP
π‘ Tip! Game levels are increasingly difficult to complete. We recommend that you apply that same principle instead of dividing the points evenly over your levels
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Do have any questions? Please contact a member of your TinQwise team.
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