The social challenge with feedback helps the user to practice skills or a task in real life. This format consists of an intro (Prepare), an upload question and exercise (Share), a short reflection survey (Reflect), and a feedback page (Grow). This will allow learners not only to share and observe but also to get and give feedback from/to their peers which will help your learners to grow and to support each other on the way. This activity format has no underlying templates.
How to create a Social challenge with feedback activity in Content Builder:
Go to Content Builder, create a child page with the Social challenge with feedback learning format, and fill in the fields.
Fields in the Content Builder
Content ID*
A unique identifier for the activity. Only shown in the Content Builder.
Intro
Title (text only)* = This is the activity title shown within the activity, as well as on the activity tile and spotlighted activity (if applicable).
Image* = Image uploader for JPG, PNG, GIF. Shown within the activity as well as on the activity tile and spotlighted activity (if applicable).
Checkbox: Hide the image overlay = The image has a dark overlay to increase visibility of the close button. Disabling this checkbox will disable the overlay.
Duration (number) = Estimated duration of the challenge in minutes. Shown on the activity tile.
Text (rich text)* = A descriptive text that is shown in the top of the intro, supports bulleted or numbered lists, hyperlinks, bold and italic texts.
Subheading (text only)* = The subheading of the challenge. Shown in the bottom of the intro.
Subtext (rich text)* = A body text that supports bulleted or numbered lists, hyperlinks, bold and italic texts.
Related content = Here you can select one or more pages/activities that are related to this challenge.
Upload
Heading (text only)* = A title text for the upload exercise.
Text (rich text)* = A descriptive text that is shown in the top of the intro, supports bulleted or numbered lists, hyperlinks, bold and italic texts.
Upload file
Here you can define what type of file a user can upload.
Title (text only) = The name of the upload exercise as it will be shown in reporting.
Checkbox: Allow document files = Let the user upload a file in the formats .pdf, .doc, .docx, .ppt., .pptx, .xlsx, .xls
Checkbox: Allow image files = Let the user upload an image in formats like .jpeg, .jpg, .png, .gif
Checkbox: Allow video files = Let the user upload an image in formats like .mp4, .mov, .avi.
Any checked filetype will add the options to what a user can upload. Checking multiple boxes allows for a mix of filetypes. So, if you want to restrict the learner in only uploading images, then only check the "Allow image files" checkbox.
Survey
Heading (text only)* = Title for the survey
Text (rich text)* = A body text that supports bulleted or numbered lists, hyperlinks, bold and italic texts.
Questions* = Here you can add one or more survey questions, you can choose from open questions and range sliders.
MPC Scale = You can ask the use a question that the learner can answer on a scale from 1 to 5.
Open question = Here you can add an open question about the challenge.
Question (text only)* = The question text. Used for analytic purposes and shown to the learner.
Placeholder (text only) = Add a placeholder for the input field, such as ‘Write your feedback here’.
Ask for feedback
Heading (text only) = A title that is shown to the user.
Text (rich text) = A body text that supports bulleted or numbered lists, hyperlinks, bold and italic texts.
By clicking on "Select a reviewer", the user can choose minimum one colleague to review his/her work.
How the list of reviewers is determined
The list of reviewers consists of other users that:
Have the same profile language – so English speaking users only provide feedback for other English speaking users.
Are also part of groups with the same group type – so colleagues from the same store or function for example.
Determining the group type so select reviewers can be done in Control by adjusting the Activity settings > Social question results. More information about configuring social questions.Have logged in onto the platform since the creation of the activity for the invite to be created as well.
When a user is selected for feedback, he/she receives a notification and an email. It is possible to change the reviewers after the request was already sent. If a reviewer was removed, the link in the request will be deactivated.
Reviewers can access the activity and submit feedback through the "View activity" button (both in the notification and email). The sender will be notified once feedback is complete.
Waiting for feedback screen
Image = Image uploader for JPG, PNG, GIF.
Checkbox: Hide the image overlay = The image has a dark overlay to increase readability of the text. Disabling this checkbox will disable the overlay. Please note that disabling this might reduce readability.
Heading (text only) = A title that is shown to the user.
Text (rich text) = A body text that supports bulleted or numbered lists, hyperlinks, bold and italic texts.
End screen
Image = Image uploader for JPG, PNG, GIF.
Checkbox: Hide the image overlay = The image has a dark overlay to increase readability of the text. Disabling this checkbox will disable the overlay. Please note that disabling this might reduce readability.
Heading (text only) = A title that is shown to the user.
Text (rich text) = A body text that supports bulleted or numbered lists, hyperlinks, bold and italic texts.
How to create a Social challenge with feedback activity in Studio:
Go to Control > Content > Activities. Create a new activity and select "Social challenge with feedback". Give to your activity a title; the content ID will be the same as your heading, unless you manually change it. Then click on "Save".
Easily edit your templates to better fit your needs. Customize the text, enable/disable image and file uploads, and tailor the activity to your preferences.
After you will have setted your social challenge up, and users will have completed the activity they will request feedback to colleagues. The list of reviewers consists of other users that:
Have the same profile language – so English speaking users only provide feedback for other English speaking users.
Are also part of groups with the same group type – so colleagues from the same store or function for example.
Determining the group type so select reviewers can be done in Control by adjusting the Activity settings > Social question results. More information about configuring social questions.Have logged in onto the platform since the creation of the activity for the invite to be created as well.
When a user is selected for feedback, they receives a notification and an email. It is possible to change the reviewers after the request was already sent. If a reviewer was removed, the link in the request will be deactivated.
Reviewers clicking on "View activity" can check the sender's work and give feedback. Once submitted, the sender will automatically be notified.
