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SCORM (FAQ)

Learn how SCORM works with the platform and what to expect when using it as an integration method.

Marie Xhauflair avatar
Written by Marie Xhauflair
Updated this week

SCORM allows you to connect the learning platform with your own LMS so users can access content without switching systems. This article explains how SCORM works, what it supports, and its limitations.


What is SCORM?

SCORM is a way to integrate our learning platform into your own learning tool or LMS. We generate a SCORM package containing details to load our platform straight from your LMS. Your users can then enjoy the learning experience the learning platform offers from the learning tool or LMS they are already used to.


🎯 Why use SCORM?

SCORM is a good option when you:

  • Don’t need LMS features like user or course management

  • Want to keep using your own LMS but access the platform’s content and learning experience

  • Prefer a low-effort way to integrate with minimal IT setup

👀 Note:

SCORM cannot be used in combination with the Enterprise Add-on.


What do users see?

When a learner opens the SCORM package in your LMS:

  1. They’re redirected to the discovery stream in the platform.

  2. From there, they can open activities and journeys.


What user data is passed to the platform?

The platform receives:

  • User ID (from your LMS)

  • First and last name

It does not receive:

  • Email addresses

  • User attributes like department or role

🔥 Important:

Because no user attributes are passed, you’ll need to create separate SCORM packages for each audience if content needs to be differentiated.


What’s reported back to your LMS?

SCORM offers limited reporting:

  • Users show 0% complete until they finish 100% of the assigned content.

  • Once complete, the platform sends back the completion status: completed.

  • If your LMS requires a success status, the platform also sends passed.

💡 Tip:

Make sure your LMS supports success status if it's required to complete a SCORM course.


Are SCORM packages multilingual?

Yes, if your platform and content support multiple languages, learners can switch between them within the SCORM package.


Do I need to update SCORM packages for new content?

No. SCORM packages remain valid:

  • New platform and content versions are available as soon as they’re published.

  • No need to redistribute SCORM files after updates.


How many SCORM packages can I create?

You can create as many packages as needed. Use different packages for:

  • Separate departments or customers

  • Different languages or learning paths

  • Targeted learning groups

Just enroll the right learners into the right SCORM package in your LMS.


What SCORM doesn’t support

With SCORM, you won’t be able to:

  • Report in-depth learner progress

  • Notify users directly

  • Create or adjust content using the Content Builder or Control

  • Offer differentiated content without multiple packages

🔥 Important:

If you need these features, we recommend switching to the full platform or considering an LTI integration.

Please note: Because of the mentioned limitations, if possible, we recommend using a LTI integration.

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