As an admin, you can reset or complete activities for one or more users.
In this article we cover completing and resetting activities for:
Completing and resetting activities for single user 👤
Step 1. Go to "Users" and then navigate to "Insights"
Step 2. Click on the little arrow next to the activities you want to reset or set to complete.
Step 3. Select either one of the options:
Reset activity
Complete activity
Good to know 👀
You can only reset or set to complete the activities that the user has access to.
You can carry these tasks for all the activities regardless of the instruction method (you can even complete or reset smart exams😉).
When setting a activity to complete, you can select a completion date. If you don't choose a specific date, the completion date will be saved as the current day.
When resetting a (smart) exam, you can also add a score.
Completing activities and exams for a user doesn't mean that the questions inside such activities or exams are being answered for them.
A failed activity should only be completed after being reset. If the activity is not reset first, the actions executed upon completion will not run for the user (e.g. certificate/badge would not be granted, activities would not be unlocked etc.)
Completing and resetting activities for more than one user 👥
Step 1. Go to "Behaviour" and then the tab "Automations"
Step 2. Create a new automation
Step 3. Give the automation a name (e.g. Set activity to complete)
Type of event: "Check periodically"
Step 4. User condition: "Is group"
Add the user(s) or group(s) you want to set the activity(ies) to complete for
Step 5. Action: "Complete activity" or "Reset activity"
User source: event -> user
Activity source: self
Select the activity(ies)* you want to set to complete
Good to know 👀
It may take up to one hour for the system to reset or set the activity(ies) to complete.
These actions are not possible to apply for the (smart) examination activities.