You can manage your platform’s integrations, like SSO, SCORM, user imports, and more, via the Integrations tab in Control. This article shows you how to review connected systems and troubleshoot common issues like failed imports or login errors.
⚙️ Where to view integrations in Control
To view connected systems:
Go to Users > Integrations
Use the tabs at the top to view:
SAML2: For SSO providers
User importer: For CSV-based user imports
Remote SCORM or LTI: If supported on your platform
👥 Monitoring user import integrations
If your platform syncs users from external systems (like HR tools), you can view import logs via the User importer tab.
This page shows:
The most recent import attempts
Whether the import was successful
Warnings or errors in the file
A downloadable log of the import
💡 Tip:
Click the arrow under Actions to open the import log and download the uploaded file.
How to read import results
Each import includes an Info column that shows:
Warnings: These won’t block the import, but might need your attention
Errors: These will stop the import from completing
Examples of common issues:
Issue type | Description |
Warning | A row is missing optional data |
Error | A column name is incorrect or misspelled |
Error | Required user field is blank (e.g., email) |
🔥 Important:
If any required fields are missing or columns are misnamed, the entire import will fail.
🔗 Learn more