TinQwise

The login logs show every attempt to log in to your platform, so you can quickly help a learner who's stuck or check how people sign in

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Go to Control &gt; Users &gt; Integrations

1. Go to Control &gt; Users &gt; Integrations
2. Click the Login logs tab

#: a unique number for the login attempt

Created at: date and time of the attempt

Status: ✅ Success or ❌ Failed, you can filter on this column

Source: how they logged in, for example email_password or SSO

- #: a unique number for the login attempt
- Created at: date and time of the attempt
- Name: the user, when known
- Status: ✅ Success or ❌ Failed, you can filter on this column
- Source: how they logged in, for example email_password or SSO

Use the search at the top to find one user's attempts in seconds

Never logged in? Check their invitation in Users &gt; Invitations and send a reminder

Failed attempts? Help them reset their password

Many failures with SSO? Check your SSO setup or contact support

- Never logged in? Check their invitation in Users &gt; Invitations and send a reminder
- Failed attempts? Help them reset their password
- Many failures with SSO? Check your SSO setup or contact support

See who logged in, when, how, and whether it worked

Understanding all users' login log

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Understanding all users' login log

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