Login logs help you track who tried to access the platform, whether their attempt was successful, and when it happened.
This article explains how to access these logs and how to use them for user support, auditing, and troubleshooting.
🔍 Where to find login logs
You can view login logs in the Control environment:
Go to Users > Integrations
Click the Login logs tab
The Login logs page will open with a full history of login attempts
🧾 What login logs show
Each row in the login logs includes:
Column | What it shows |
# | Unique identifier for the login event |
Created at | Date and time of the login attempt |
Name | Name of the user (if available) |
Status | Whether the login was a ✅ Success or ❌ Failed |
Source | Method used (e.g. |
🛠 How to use login logs
Use login logs to:
Confirm access: Check if a user has logged in recently
Troubleshoot login issues: Spot failed login attempts and identify patterns
Audit activity: Review when and how users access the platform
Verify sources: Identify how users are logging in (email, SSO, etc.)
✅ What to check after reviewing logs
If a user hasn’t logged in: Send a reminder or check if their invitation was received
If a login attempt failed: Confirm their credentials or reset their password
If you see repeated failures: Reach out to support or check SSO setup