If you ever find yourself unable to access your account due to a forgotten password, don't worry! Resetting your password is a simple process that ensures you regain access to your platform. Follow the steps below to reset your password securely and efficiently.

Step 1. Accessing the Password Reset Option:

To begin the password reset process, navigate to the login page of your platform. Look for the "Forgot password" link located under the login form. Clicking on this option will initiate the password reset procedure.

Step 2: Reset the password link.

Once you click on the "Forgot password" link, the platform will automatically send you a password reset link to the email address associated with your account. Keep in mind that the link has an expiration period of 14 days.

​Step 3: Check your email:

After requesting the password reset, check your email inbox for a message from the platform. The email will contain a unique password reset link. Clicking on this link will direct you to a secure page where you can reset your password.
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Step 4: Create a new password.

On the password reset page, you'll be prompted to enter a new password. Choose a strong and memorable password, ensuring it meets the criteria of min 12 characters.

After entering your new password, confirm it by re-entering it in the designated field. Double-check for accuracy and ensure that there are no typing errors.

​Step 5: Password reset C=completion.

Once you have successfully entered and confirmed your new password, submit the form. You will receive a confirmation message indicating that your password has been reset. From this point forward, use your updated password to log in to the platform.