Your team sells products every day. But remembering every spec, every use case, every selling point across a full catalogue is a lot to ask of anyone.
When you connect your product catalogue to TinQwise, the AI features on your platform get access to your actual product data. That means employees can ask real questions and get real, accurate answers, right in the flow of their work.
What changes when your catalogue is connected
Accurate, product-specific answers
Without a connected catalogue, AI features answer from general knowledge. With it, they answer from your data.
An employee can ask "What is the difference between model X and model Y?" or "Which lens is best for someone who plays sport?" and get a precise, confident answer based on your actual product range.
š Good to know
This works like the product search tools you may know from modern retail platforms: ask a question in plain language, get a precise answer based on real product data. The difference is that this lives inside your learning environment, where your team already works.
1. Selling tips grounded in your products
AI features can suggest talking points, objection handling, and upsell opportunities that are specific to the products in your range. Not generic advice, but guidance that reflects your catalogue and your customers.
2. Questions employees actually have
Staff no longer need to dig through a PDF or ask a colleague. They can ask the platform directly:
"What accessories go with this product?"
"What is the recommended use case for this model?"
"How do I explain the difference between these two options to a customer?"
The AI finds the answer from your catalogue and responds in plain language.
3. Consistent knowledge across your team
Every employee gets the same accurate information, whether they started last week or five years ago. Product updates in your catalogue flow through to the AI, keeping knowledge current without extra training effort.
Which features benefit from this
Once your catalogue is connected, it enriches all AI features on your TinQwise platform, including:
Where to use it? | How the webshop content helps |
Studio | Adds relevant brand and product context, important when creating or updating learning bites |
NOW, the learning assistant | Helps answer learner questions with more relevant brand context |
Activity: Product trainer | Lets learners train with real data from your webshop |
š Good to know
You do not need to set this up separately for each feature. One connected catalogue benefits all AI features across your platform.
How to get this set up
Setting this up is simple.
Email marie.xhauflair@tingwise.com.
Mention that you want to connect your brandās webshop to Studio.
Include:
your platform name
your webshop URL
Marie will set this up for you (free of charge!
To help us get you the best possible results, it is useful (though not required) to share your product catalogue data, such as a product export or data file from your webshop. The more product context we have, the more accurate and specific the AI responses will be for your team.