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Activity review: everything you need to know

Comment, reply, resolve and get notified, right inside the activity.

Written by Marie Xhauflair

Activity review helps you collaborate directly inside an activity. Instead of sharing feedback separately, you can comment exactly where something needs to change, reply in one place, and resolve comments as work gets done.


What is activity review?

Activity review is a built-in way to review an activity with context.

👀 Good to know

Feedback stays connected to the part of the activity it refers to. You do not need to explain where the issue is or copy feedback into another tool.

You can review content with your own team, and you can invite people from outside your team to review a single activity.

✏️ Tip

Want to bring a stakeholder, subject matter expert or client into a review? 👉 Invite someone to review an activity


Where can comments be added?

There are two levels of comments in activity review.

  1. Activity-level comments

  2. Template-level comments


Activity-level comments

Use an activity-level comment when your feedback applies to the whole activity.

For example:

  • the overall flow needs work

  • the tone is inconsistent from start to finish

  • the activity feels too long

  • the learning objective is unclear

👀 Good to know

This is best for feedback that is broader than one template.

Template-level comments

Use a template-level comment when your feedback relates to a specific part of the activity.

For example:

  • a paragraph needs rewriting

  • a title is unclear

  • a template feels repetitive

  • an image does not match the message

  • a question needs to be more engaging

👀 Good to know

This is best when you want to point to one exact place and keep the feedback tied to it.


Why contextual comments matter

The biggest value of activity review is context.

Every comment stays attached to the part of the activity it refers to. That means it is immediately clear:

  • what needs to change

  • where the change is needed

  • what the discussion is about

✏️ Tip

This reduces back and forth and makes review easier for everyone in your team!


What you can do with a comment

Each comment can become its own conversation.

  • Comment on the whole activity or on one specific template

  • Reply to a comment in an inline thread

  • Resolve a comment once it has been handled

  • Edit or delete your own comment or reply

Deleting only ever works on your own words. Nobody can delete someone else's comment, not even an admin.

👀 Good to know

Invited reviewers can read every comment on the activity and reply to all of them, but they can only resolve their own comments. Admins can resolve any comment.

Replying in a thread keeps the discussion in one place instead of spreading it across messages, documents or meetings.

This helps you:

  • keep the original feedback and replies together

  • ask follow-up questions without losing context

  • confirm when a change is agreed

  • avoid repeating the same discussion elsewhere

For example:

  1. A reviewer adds a template-level comment: “This section feels too text-heavy.”

  2. Someone replies: “Should we break this into two templates?”

  3. Another reply adds: “Yes, and one of them could include a short quiz.”

  4. The thread stays attached to that exact template until the change is handled.

That makes the decision easy to follow later.


How resolved comments help you track progress

Once a comment has been handled, it can be marked as resolved.

This helps the team separate:

  • which comments are still open and thus need work, and

  • which comments have already been addressed

Resolved comments make review easier to manage, especially when several people are involved or when an activity goes through multiple rounds of feedback.


Getting notified about comments

You do not have to keep checking the activity to see if something new came in. Activity review sends you an email when there is something you need to know.

The bell: follow an activity

Every comments panel has a notification bell. Switch it on for an activity and you get an email whenever someone posts a new comment there.

  • The bell works per activity, so if you follow four activities you manage four bells

  • If you invite someone to review an activity, the bell is switched on for you automatically

  • Invited reviewers are not followed automatically. They can switch their own bell on if they want to

  • Writing a comment does not make you follow an activity

👀 Good to know

You never get an email about your own comment. Every notification email also has an unsubscribe link at the bottom that stops the emails for that one activity.

Replies to your comments

If someone replies to a comment you wrote, you get an email about it. You do not need to follow the activity for this.

👀 Good to know

This one goes to the author of the comment only. Other people following the activity are not emailed about replies.

What does not send an email

To keep your inbox quiet, nothing is sent when:

  • a comment is resolved or unresolved

  • a comment or reply is edited or deleted

  • someone's review access is removed

  • someone is invited who already has access to that activity

There are no in-app notifications for activity review. The signal inside the platform is the count of unresolved comments you see on the templates and on the review overview.


The review overview

Everything you have been asked to review sits in one place.

  1. Go to Content > Review

You see one tile per activity you have been asked to review, with its image, its format and the number of unresolved comments. Click a tile to open the activity and start reviewing.

✏️ Tip

Handy when you ping a colleague. Instead of sending them a list of links, you can just tell them their reviews are waiting under Content > Review.


A simple review workflow

Here is one way to use activity review in practice:

  1. Open the activity you want to review

  2. Leave an activity-level comment for broad feedback

  3. Add template-level comments where specific changes are needed

  4. Reply in threads to discuss details and agree on next steps

  5. Make the updates

  6. Mark comments as resolved once each issue is handled

  7. Review what is still open before finalising the activity

This keeps the process clear from start to finish.


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