What are variables?
First, let's talk about what variables actually are. Essentially, variables are dynamic placeholders to personalize content. Instead of writing each userโs name, module title, or manager manually, variables pull in this data automatically which saves time and makes communication to users more relevant.
Where can we find variables?
Notifications
Platform
Emails
Magic wall
Learning content
Workflows
For who are variables for?
Users
Buddies
Direct and indirect managers
Everyone and anyone, really!
๐ List of available variables
๐ค User information
Variable | Description |
| First name of the user the message is about |
| Full name of the user the message is about |
| Last name of the user the message is about |
| Username/login of the user the message is about |
| Shortcut for full name of the user the message is about |
๐๏ธ Contract information
Variable | Description |
| Start date of the user's contract |
| End date of the user's contract |
๐ค Buddy Information
Variable | Description |
| Buddyโs first name (linked to the user the message is about) |
| Full name of the buddy |
| Last name of the buddy |
โ๏ธ Manager information
Variable | Description |
| First name of the manager (often the receiver of the message) |
| Full name of the manager |
| Last name of the manager |
| Username of the manager |
๐ฅ Receiver information
Variable | Description |
| First name of the message recipient |
| Full name of the message recipient |
| Last name of the message recipient |
| Username of the message recipient |
๐ค Sender information
Variable | Description |
| First name of the sender (person or system) |
| Full name of the sender |
| Last name of the sender |
| Username of the sender |
๐ง Grading & learning events
Variable | Description |
| Title of the learning module |
| Full name of the person who graded the module |
| Descriptive label for the grade (e.g., โExcellentโ) |
| Comment or feedback left by the grader |
๐ Event
Variable | Description |
| Date and time when the event was logged |
๐ Actionable Links
Variable | Description |
| Direct link to the reporting page of the user the message is about |
๐ก Good to know!
The way variables behave can differ slightly depending on whether you're working with platform notifications or email notifications. For instance:
For platform messages, you could add a greeting and explicit mention of the user involved.
For email messages, they automatically include greetings, so you can skip "Hi {{...}}".
The recipient (
{{receiver}}
) is any user, it depends on the setup/reason for your notification/email