First need help with setting up the automation for the notifications? Then check out this article! ๐
What are variables?
First, let's talk about what variables actually are. Essentially, variables are dynamic placeholders to personalize content. Instead of writing each userโs name, module title, or manager manually, variables pull in this data automatically which saves time and makes communication to users more relevant.
Where can we find variables?
Notifications
Platform
Emails
Magic wall
Learning content
Workflows
For who are variables for?
Users
Buddies
Direct and indirect managers
Everyone and anyone, really!
๐ List of available variables
โฐ Note: These variables are related to the conditions (users or activities) that trigger the event.
Example user
๐ค About the user
Which user is this about?
Variable | Description | Example user |
| First name | John |
| Full name | Smith |
| Last name | John Smith |
| Username | jsmith |
๐๏ธ About the user contract
What is the contract start/end date of the user?
Variable | Description | Example user |
| Start date of the user's contract | 1 May 2025 |
| End date of the user's contract | N/A |
๐ค About the buddy
Who is the buddy of the user?
Variable | Description | Example user |
| Buddyโs first name | Jane |
| Last name of the buddy | Cook |
| Full name of the buddy | Jane Cook |
โ๏ธ About the manager
Who is the manager of the user?
Variable | Description | Example user |
| First name of the manager | Lisa |
| Last name of the manager | de Jong |
| Full name of the manager | Lisa de jong |
| Username of the manager | ldejong |
๐ฅ Receiver
Who will receive the notification/email?
Variable | Description |
| First name of the message recipient |
| Full name of the message recipient |
| Last name of the message recipient |
| Username of the message recipient |
๐ค Sender information
Who triggered the notification/email?
Variable | Description |
| First name of the sender (person or system) |
| Full name of the sender |
| Last name of the sender |
| Username of the sender |
๐ง Grading & learning events
What learning module is this about?
Variable | Description |
| Title of the learning module |
| Full name of the person who graded the module |
| Descriptive label for the grade (e.g., โExcellentโ) |
| Comment or feedback left by the grader |
๐ Event
When did the event occur?
Variable | Description |
| Date and time when the event was logged |
๐ Actionable Links
Accessing a link.
Variable | Description |
| Direct link to the reporting page of the user the message is about |
๐ก Good to know!
The way variables behave can differ slightly depending on whether you're working with platform notifications or email notifications. For instance:
For platform messages, you could add a greeting and explicit mention of the user involved.
For email messages, they automatically include greetings, so you can skip "Hi {{...}}".