1. How do we keep your data safe?
We take data security seriously—no shortcuts, no compromises. That’s why we’re fully compliant with GDPR regulations. Want the details? Check out our Privacy Policy.
2. How do we ensure separation between customers when sending data to OpenAi?
We use a separate OpenAI tenant, with a dedicated API key. Prompt logs are stored only on TinQwise side.
3. Who provides the content that NOW uses to generate answers?
The content in these steps comes from platform admins, or TinQwise/partner project staff (working under NDA).
4. What if the answer to a question isn't available on the platform?
TinQwise NOW doesn’t generate answers. It delivers the right ones. If an answer is missing, it first needs to be added to your learning platform.
5. Can we use TinQwise NOW without the TinQwise Learning Platform?
Absolutely! TinQwise NOW works independently, no strings attached.4. How long does the integration take?
Instantly! No waiting, no hassle—TinQwise NOW is ready to use from the get-go.5. Which languages are supported?
TinQwise NOW speaks every language available on our platform. Want the full list? Check our support article.
6. Our company has lots of PDFs. Can TinQwise NOW use them?
Yes! TinQwise NOW extracts key info from your PDFs and presents it interactively. This way, your employees learn and gain more confidence.
7. How long does it take for a new module in the platform to be indexed for the AI?
Around one hour, but it depends on the amount of modules updated.